Strong relationships are the key to success in today’s fast-paced and highly connected business world. But what sets top professionals and organizations apart? Emotional Intelligence (EI).
Join us for an engaging and practical session on Harnessing Emotional Intelligence to Strengthen Business Relationships and Drive Success, featuring expert presenters Professors Deborah Casey and Elissa Magnant. Learn how EI can improve communication, build trust, and enhance collaboration—leading to more substantial teams, better client relationships, and long-term business growth.
Why Emotional Intelligence Matters in Business
High-performing professionals and leaders don’t just rely on technical skills; they master emotional intelligence to navigate workplace dynamics, resolve conflicts, and inspire others. Research shows that EI contributes significantly to higher employee engagement, improved decision-making, and increased revenue growth—making it an essential skill for today’s business leaders.
Meet the Experts
Deborah Casey is an Associate Teaching Professor in Marketing at 
UMass Lowell and a former senior business leader with a proven track record of developing strategies, leading teams, managing key accounts, and driving multimillion-dollar revenue growth. Her expertise in market expansion and cross-functional collaboration offers invaluable insights for business professionals.
Elissa Magnant – Associate Teaching Professor of Management at the Manning School of Business and 
Director of the Donahue Center for Business Ethics & Social Responsibility at UMass Lowell. With a JD in Law and a passion for Corporate Social Responsibility, she provides deep expertise in ethical leadership, interpersonal effectiveness, and value-driven business success.
Key Takeaways for Your Business:
✅ Stronger Business Relationships – Build trust and rapport with managers, clients, partners, and colleagues
✅ Improved Team Performance – Foster collaboration, resolve conflicts, and enhance workplace culture
✅ Better Leadership & Decision-Making – Develop self-awareness and emotional resilience to lead with impact
✅ Higher Revenue & Growth Potential – Learn how EI-driven strategies improve customer retention and business outcomes
Who Should Attend?
Business owners, corporate leaders, managers, sales professionals, HR specialists, and anyone who wants to enhance their interpersonal and leadership skills to gain a competitive edge.
Don’t miss this opportunity to unlock the power of emotional intelligence and transform how you build and maintain professional relationships.
Register today and take your business relationships to the next level!
