career professional development

Harnessing Emotional Intelligence to Strengthen Business Relationships and Drive Success

Strong relationships are the key to success in today’s fast-paced and highly connected business world. But what sets top professionals and organizations apart? Emotional Intelligence (EI).

Join us for an engaging and practical session on Harnessing Emotional Intelligence to Strengthen Business Relationships and Drive Success, featuring expert presenters Professors Deborah Casey and Elissa Magnant. Learn how EI can improve communication, build trust, and enhance collaboration—leading to more substantial teams, better client relationships, and long-term business growth.

Why Emotional Intelligence Matters in Business

High-performing professionals and leaders don’t just rely on technical skills; they master emotional intelligence to navigate workplace dynamics, resolve conflicts, and inspire others. Research shows that EI contributes significantly to higher employee engagement, improved decision-making, and increased revenue growth—making it an essential skill for today’s business leaders.

Meet the Experts

Deborah Casey is an Associate Teaching Professor in Marketing at Deborah CaseyUMass Lowell and a former senior business leader with a proven track record of developing strategies, leading teams, managing key accounts, and driving multimillion-dollar revenue growth. Her expertise in market expansion and cross-functional collaboration offers invaluable insights for business professionals.

 

Elissa Magnant – Associate Teaching Professor of Management at the Manning School of Business and Director of the Donahue Center for Business Ethics & Social Responsibility at UMass Lowell. With a JD in Law and a passion for Corporate Social Responsibility, she provides deep expertise in ethical leadership, interpersonal effectiveness, and value-driven business success.

Key Takeaways for Your Business:

Stronger Business Relationships – Build trust and rapport with managers, clients, partners, and colleagues
Improved Team Performance – Foster collaboration, resolve conflicts, and enhance workplace culture
Better Leadership & Decision-Making – Develop self-awareness and emotional resilience to lead with impact
Higher Revenue & Growth Potential – Learn how EI-driven strategies improve customer retention and business outcomes

Who Should Attend?

Business owners, corporate leaders, managers, sales professionals, HR specialists, and anyone who wants to enhance their interpersonal and leadership skills to gain a competitive edge.

Don’t miss this opportunity to unlock the power of emotional intelligence and transform how you build and maintain professional relationships.

Register today and take your business relationships to the next level!

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2025 She-Rise 2025: Empowering Women, Building Bridges, and Breaking Barriers

We are excited to announce our second annual SheRise 2025, following the resounding success of our inaugural event! Women Accelerators invites you to join us for an evening of connections, fun, and community engagement.
This evening will include a fireside chat featuring a distinguished panel of guests from various career paths. They will discuss important topics such as work-life balance, artificial intelligence, and career options.
Enjoy a sumptuous buffet with delightful dishes and a special She Rise drink. There will also be a silent auction with a variety of exciting items.
Enjoy ample networking opportunities with professionals and leaders from diverse fields and participate in our silent auction, featuring fabulous items. We look forward to celebrating with you!

Why Attend?

  • Learn strategies to overcome stereotypes and perceptions.
  • Network with like-minded individuals committed to diversity and inclusion.
  • Empower yourself and others to create positive change.

Event Information

Date: Wednesday, March 26, 2025
Time: 6:00 – 8:30 pm
Attire: Business casual

Check out our Silent Auction: https://women-accelerators.betterworld.org/auctions/accelerator-bid

This event is now sold out. 

General Admission: $75

Members rate: $55 (25% discount for members) Join today to become a member! 

Student rate: $35 (limited availability)
Limited availability. Secure your spot for an evening of inspiration and empowerment.
Contact: Event sponsorship is available. Please check this link or get in touch with Susu Wong at [email protected].
Venue: Koto Asian Fusion, 76 Merrimack Street, Lowell, MA 01852.
Parking: Metered street parking is available on Merrimack Street and nearby streets. The closest parking garage is Joseph M. Downes, Sr. Municipal Parking Facility, 75 John St, Lowell, MA. 
Join us as we continue to support and uplift women in their professional journeys. Mark your calendars and get ready for an unforgettable night!
She-Rise Gala: Empowering Women, Building Bridges, and Breaking Barriers.

Panelists:

Danielle McFadden (Moderator)

Powered by coffee and creativity, Danielle McFadden is a true cheerleader for all things Lowell. A lifelong Lowellian and proud alum of Lowell High School and UMass Lowell, she has served as President and CEO of the Greater Lowell Chamber of Commerce since 2011.

As an InsideLowell contributor and podcaster, Danielle amplifies the stories and issues that shape the city. Now, as an At Large candidate for the Lowell School Committee, she is committed to advocating for students, families, and educators while fostering stronger school-community partnerships.

She is deeply involved in the community, serving as Vice President of the Merrimack Valley Food Bank and a member of the MassHire Greater Lowell Workforce Board, New England Association of Chamber of Commerce Executives, and Pawtucketville Memorial Elementary PTO. She is also the Past President of the Massachusetts Association of Chamber of Commerce Executives, advocating for strong local businesses and economic growth.

When not working or podcasting, you’ll find Danielle grabbing coffee in Downtown Lowell, dancing on Instagram, or spending time with her three kids—Zoe, Landry, and Milo.

 

Stephanie Mello

Attorney Stephanie Mello is a managing partner of the Mello Law Offices in Lowell, Massachusetts. As the daughter of immigrants, she brings a personal understanding of the challenges faced by diverse communities and is deeply committed to advocacy and service. She has served on the board of directors for the Massachusetts Alliance of Portuguese Speakers and the Boston Portuguese Festival. She is a current board member of the Lowell Portuguese Language School and organizer of the annual Portugal Day celebration in Lowell. Heavily involved in civic initiatives, she prioritizes giving back to her community through active engagement and leadership. Her dedication to community service reflects her passion for supporting and empowering others. Stephanie lives in Dunstable with her husband.

 

Dr. Tahina Montoya

Dr. Tahina Montoya is a multi-lingual, international affairs strategist & Women, Peace and Security expert with experience working at the tactical, operational, and strategic levels domestically and internationally. She has served as an Intelligence Officer in the United States Air Force for over 16 years (including deployments supporting Operation Iraqi Freedom and Operation Enduring Freedom) and is currently a Lieutenant Colonel in the Air Force Reserves. Dr. Montoya was a political appointee in the Biden-Harris Administration. She served at the Department of Defense, the Department of Veterans Affairs, and most recently as a Senior Advisor at the White House of Public Engagement. Dr. Montoya is also an adjunct professor at George Washington University’s Elliott School of International Affairs and serves as a mentor for Women of Color Advancing Peace, Security, and Conflict Transformation (WCAPS) and Georgetown University’s Advancing Women’s Empowerment & Service (AWES) Fellowship Program. Dr. Montoya is a first-generation Colombian American who is very proud to have been born and raised in Lowell.

 

 

Courtney Sale 

Courtney Sale is the Nancy L. Donahue Executive Artistic Director of Merrimack Repertory Theatre. Under her leadership, MRT has increased its service to students, strengthened its partnership with the community, and ensured artistic excellence. Courtney’s directing has been seen nationwide: Seattle Rep, Contemporary American Theater Festival, and Indiana Rep (also Associate Artistic Director 2013-2016). She previously served as the Artistic Director at Seattle Children’s Theatre (SCT), the nation’s leading generator of new work for family audiences. Awards/distinctions: Cornish College Distinguished Alumni Award, IBJ’s 40 under 40 designation, and the 2017 keynote at the International Council of Fine Arts Deans. BFA, Cornish College of the Arts. MFA, The University of Texas at Austin.

 

Tenesha Scarlett

Tenesha is a native of Lowell. Born in Lowell, raised in New Hampshire. She got her Bachelor’s degree from UMass Amherst in Sociology. She is a mother of two amazing boys, Linton Jr. 15 and Declan 9, who share her love of music. She is the lead singer of Tee & the Gents, which began in 2017. Over the years some of her greatest accomplishments are performing for Winterfest in Lowell, and singing the national anthem at various sporting events. Her favorite so far, is performing for the Boston Celtics 3 times! She loves performing, but more importantly, she enjoys giving back to the community. In April 2023, she was honored to receive the MBLLC Black Excellence award from State Representative Vanna Howard. It was an inspiration to continue the work in the community and be the best woman, mother, friend, and community member she can be.

Sophan Smith

Sophan Smith is a Khmer American, raised in the city of Lowell, MA. She was born in Cambodia at the height of the Khmer Rouge War, a genocide that killed over 2 million Khmer men, women and children. Her family relocated to the U.S. as refugees and settled in Lowell. Sophan was 2 years old when they began their new lives in America. She is the first in her family to attend and graduate from college. 

For the past 4 years, Sophan has served Entrepreneurship for All or better known as EforAll as the executive director. Since 2013, EforAll has partnered with communities to help under-represented individuals successfullystart their businesses. Through their Business Accelerator program, they have been able to help over 477 businesses launch. In 2023, these businesses generated over $34M in revenue and provided over 700 local jobs.

In her role, Sophan is responsible for carrying out the mission but also the day-to-day operations while focusing in three primary areas: leadership and vision, general management and fundraising and partnership development.

When Sophan isn’t wearing the executive hat, she is either a homemaker browsing cake recipes or shopping for beautiful heels! She resides in Dracut and is a mom of two, one son and one daughter.

Thank you to the 2025 She-Rise Gala Planning Committee:

  • Marcia Cassidy
  • Paulette Renault Caragianes
  • Vanna Howard
  • Thao Lan
  • Amba Nair
  • Courtney Sale
  • Soumetta Tessier
  • Vannak Theng
  • Maria Vejar
  • Susu Wong
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Register for “Own Your Own Football: Conflict Communication and Resolution Strategies”

Join us for de la Femme’s kickoff event on September 28. The topic will be on Conflict Communication and Resolution Strategies for successful professional management.

What you say and do matters for the outcome you want in any given situation.  Whether at the workplace or in our personal lives, we have all been through scenarios where communication barriers result in negative and costly outcomes.  There is always a time, when you need to listen and a time to speak up for yourself.  Ever wonder when is the time to speak and when to listen?  Oliver Wendell Homes Sr. once said, “It is the province of knowledge to speak and it is the privilege of wisdom to listen.”  Join us with Michele Whitham to learn the insights/skills of successful professional self-management and hone in some practical workplace conflict resolution strategies.

*****

Date/Time: Wednesday, September 28, 2016, at 6 PM.

Location: The Broad Institute, Kendall Sq, Cambridge, MA.

Dinner and drinks will be provided.  Registration is required, sign-in upon arrival.

Register at dlf-conflict-communication.eventbrite.com (Early registration by 9/21 for $10! Register Now)

Visit our website!  

Read a story about conflict communication by one of our members: https://womenaccelerators.org/2016/09/seeing-the-silver-lining-in-a-conflict/

*****

Michele Whitham

Michele Whitham is an established employment and privacy lawyer, community leader and owner of Whitham Law LLC, serving clients in Massachusetts, the United States and worldwide. She is a former Co-Managing Partner of Foley Hoag LLP, where she practiced for twenty-five years, and is a well-known lawyer who has been recognized nationally for her accomplishments.

Her many accolades include recently being listed in The Best Lawyers in America® for Employment Law – Management, co-leading the launch of the inaugural Women’s Bar Association of Massachusetts’ Women’s Leadership Initiative, and being named one of Massachusetts Lawyers Weekly’s Top Women in the Law. Michele is a 2015-2016 Inductee into the National Association of Professional Women and the Association’s VIP Woman of the Year Circle; a director of the Partnership Inc. (promoting diversity in management ranks).

 

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